Welcome to The Cloudy BD. By accessing or using our website, services, or purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before proceeding.

1. Acceptance of Terms

By using our website or services, you agree to these Terms of Service, our Privacy Policy, and other related policies. If you do not agree to these terms, you must refrain from using our website.

2. Eligibility

You must be at least 18 years old or have parental/guardian consent to use our services. By using this website, you confirm that you meet these requirements.

3. Accounts and Security

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to provide accurate and complete information when creating an account.
  • Any unauthorized activity on your account must be reported immediately to The Cloudy BD.

4. Product Information and Pricing

  • We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur.
  • Prices are subject to change without prior notice.
  • Discounts and promotional offers are limited-time only and subject to availability.

5. Orders and Payments

  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order at our discretion.
  • Payments must be made using the methods specified on our website.

6. Shipping and Delivery

  • Estimated delivery times are provided for your convenience but are not guaranteed.
  • Delays caused by unforeseen circumstances, such as weather or carrier issues, are beyond our control.

7. Returns and Refunds

For details on returns, refunds, and exchanges, please refer to our Refund and Returns Policy.

8. User Conduct

You agree to:

  • Use our website only for lawful purposes.
  • Refrain from using the site to transmit harmful, obscene, or fraudulent content.
  • Avoid interfering with the proper functioning of our website.

We reserve the right to terminate or suspend your access if you violate these terms.

9. Intellectual Property

All content on our website, including text, images, logos, and graphics, is the property of The Cloudy BD and is protected by copyright laws. You may not reproduce, distribute, or modify any content without our explicit permission.

10. Limitation of Liability

  • The Cloudy BD is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or services.
  • We are not liable for delays, errors, or interruptions caused by third-party providers.

11. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience, and we do not endorse or take responsibility for the content or policies of these external sites.

12. Termination

We reserve the right to terminate your access to our website or services at any time, without prior notice, if you violate these terms.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Bangladesh. Any disputes will be resolved in the courts of Bangladesh.

14. Changes to the Terms

We may update these Terms of Service periodically. It is your responsibility to review this page regularly to stay informed of any changes.

15. Contact Us

For questions or concerns regarding these terms, please contact us:
📧 Email: support@thecloudybd.com
📞 Phone: +8801834956470

By using The Cloudy BD, you agree to these Terms of Service. Thank you for choosing us as your trusted online shopping platform!